With minimum oversight, this consultant is responsible for coordinating with vendors, partners, architects, project management, other caregivers within their agile team and throughout the company to facilitate meetings, manage structured email correspondence and organize virtual sessions to elicit and document requirements of various types for initiatives supporting all departments within the health plan. This person will provide periodic mentorship to other caregivers on how to analyze current and proposed processes, document deltas, provide project support, troubleshoot reports/extracts, create well-formed user stories in TFS, collect / organize / document user feedback as well as develop supporting documentation including but not limited to process workflows, mapping documents, security configurations, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages.
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3+ years' experience as a BSA in a Healthcare payer organization
Previous in-depth use of Facets
Expertise with SQL querying
Agile experience
Ability to speak effectively to Leadership and Executives
Deep understanding of the full life cycle of a claim
5+ years of healthcare payer experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.