Customer Service Agent

Post Date

Aug 20, 2024

Location

Portland,
Oregon

ZIP/Postal Code

97220
US
Sep 15, 2025 Insight Global

Job Type

Perm

Category

Customer Service

Req #

FTL-727829

Pay Rate

$45k - $50k (estimate)

Job Description

You will be a Customer Service Agent, ensuring that we provide our customers with the best support experience and continuously looking at ways to improve the customer experience. You are someone who likes to get your hands dirty, while having the ability to take a step back focusing on the bigger picture to ensure we remain on track to achieve our aspirational customer support goal. The base salary for this position is $50,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Experience in a customer service/support role

Technologically savvy

Team player, collaborative, strong interpersonal skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.