The Senior Software Developer acts as a senior resource in all phases of participant benefits portal software applications, and relays software project goals and functional user requirements to the development team. The Developer provides technical support and troubleshooting to internal clients and external users and assists in the development and training of junior staff members. The Developer will be doing new development on our new web portals.
Responsibilities:
-Design, code, test and debug new and existing software applications using Microsoft.Net technologies and relational database languages.
-Serve as a technical expert on the team, working on complex projects with less specificity and direction.
-Provide product architecture, develop project plans/scope and track progress; give project direction to development team staff while reviewing team member's work.
-Develop cost and time estimates associated with project and make decisions or escalate problems to appropriate resource if project is off timeline.
-Provide technical direction to development team by researching and suggesting new technology offerings to team. Propose technology to development manager based on business requirements given for the project.
-Provide technical support to internal and external clients on existing problems escalated from call support center.
-Provides Tier III support through help desk (Tier I) on most complex, urgent and technically challenging issues not resolved by junior software developers.
-Monitors trends and results from technical support.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.