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Onsite Technical Support Specialist

Post Date

Mar 31, 2023

Location

Markham,
Ontario

ZIP/Postal Code

L3R4E1
Canada
Sep 14, 2025 Insight Global

Job Type

Contract

Category

Desktop Support

Req #

TOR-614348

Pay Rate

$23 - $35 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

- ServiceNow or similar ticketing system

- Excellent communication skills

- Previous helpdesk /technical support experience

Required Skills & Experience

- Video conference, A/V and print/copy/scan support experience

- A+ Hardware certifications

- ITIL Foundations certification

- Microsoft certifications

Nice to Have Skills & Experience

Insight Global is looking for a Helpdesk support specialist to join a major pharmaceutical company in Toronto for a 3 month contract. This position requires an energized IT support professional delivering high quality IT technical support to the Teva customer community. The IT On-Site Support Specialist I makes independent and creative contributions related to providing technical assistance and hands-on resolution of IT incidents and requests. The IT On-Site Support Specialist I installs, tracks, and maintains the IT hardware and software needed to support business/employee objectives.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.