Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking for an Application Support Analyst to join a leading wealth management technology team supporting critical Canadian and U.S. Wealth Management applications. This individual will be responsible for production support, troubleshooting, application maintenance, infrastructure coordination, and ensuring high availability of business-critical systems.
Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of application production support experience, including troubleshooting issues, root cause analysis, and long-term problem resolution.
Strong experience with SQL Server, Sybase, C#, ASP.NET, ADO.NET, JavaScript, XML, and HTML.
Experience supporting Windows Server, Linux environments, VMs, and cloud platforms such as Azure or PCF.
Hands-on experience with SOAP, REST APIs, WCF, and Web Services.
Experience with ETL, SSIS, DataStage, Reporting Services, and batch/backend job support.
Ability to work cross-functionally with development, QA, infrastructure, and business teams.
Nice to Have Skills & Experience
Experience with DB2, AIX, Elastic Search, and Kibana.
Exposure to RPA, Ansible, Jira, Confluence, and SharePoint administration.
Experience supporting Wealth Management or Financial Services applications.
Strong communication and documentation skills.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.