Billing Specialist - INTL OR Canada

Insight Global is looking for an individual to join a leading telecommunications company as a Billing Specialist, where you’ll play a key role in delivering accurate, timely billing and an exceptional client experience. In this role, you’ll prepare and validate invoices and automated payments in line with client contracts, support customers by addressing account inquiries and providing statements, and ensure invoices are submitted seamlessly through client portals. You’ll also analyze accounts, issue credits when needed, and contribute to collections, deposits, and payment processing. Beyond day-to-day operations, you’ll have the opportunity to get involved in process improvements, new product launches, and client onboarding initiatives - while maintaining the highest standards of accuracy, confidentiality, and compliance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 2-4 years experience in a billing environment as a billing analyst/billing specialist/AP/AR Analyst
• Bilingual in English and French
• Ability to communicate with internal and external partners as well as the leadership team
• Very strong attention to detail
• Great Excel skills, Office and Google workplace.

• QuickBooks - knowledge (Very Nice to have - SOS Inventory systems is a Bonus)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.