Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for diverse product portfolios and platforms You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.
Responsibilities:
• Collaborate with different product partners and designers across various portfolios, ensuring organized and cohesive content development.
• Engage with stakeholders and the development team to gain feedback on content.
• Participate actively in content and design sprints, bringing innovation and creativity to the forefront of all projects.
• Work alongside UX Researchers to enhance user experience through data-driven insights.
• Manage the tracking of content updates efficiently while overseeing backlog management for submitted contents.
• Provide day-to-day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).
• Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.
• Ensure content aligns to requirements including content links and visible and non-visible content.
• Measure project and site performance.
• Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy.
• Work with internal business groups to ensure web representation meets their product and marketing needs.
• Maximize online space for all LOBs in collaboration with the Senior Manager.
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2+ years of experience in UX Writing / Content Design
• Large enterprise experience
• Figma experience
• Agile experience, specifically working with technical stakeholders
• Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style
• Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user
• Comfort working in ambiguity and creative spaces
Strong ability to context switch and manage multiple projects simultaneously
Nice to Have Skills & Experience
• Specific experience within banking or other financial institutions
• Accessibility experience
Knowledge or experience in employee-facing platforms
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.