Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is seeking a Retail Digital Media Account Manager to support a leading enterprise retail client’s in-house media and marketing function for a 20-month contract. This role sits at the intersection of digital media, vendor partnerships, and retail strategy, supporting high-priority product categories such as tools and seasonal outdoor products.
This is a hands-on, execution-focused role best suited for someone who thrives in fast-paced environments, enjoys managing multiple stakeholders, and brings a strong understanding of digital marketing strategy and performance.
You will act as the primary point of contact for a portfolio of vendor partners, helping them plan, launch, and optimize digital media campaigns while uncovering opportunities to grow their investment.
Key Responsibilities
Vendor & Portfolio Management
• Manage a portfolio of ~25–30 vendor partners, acting as the primary day-to-day contact
• Build strong relationships and maintain ongoing communication regarding campaign performance and opportunities
• Identify and drive incremental growth opportunities within existing accounts
Campaign Strategy & Execution
• Partner with vendors to develop and execute digital media campaigns aligned to business goals
• Ensure campaigns are set up for success, including reviewing creative, messaging, and channel strategy
• Monitor campaign performance and provide recommendations to optimize results
• Coordinate cross-functionally with production, media, and analytics teams to ensure timely execution
Pre-Sales & Growth Enablement
• Lead early-stage conversations with vendors to uncover marketing goals and opportunities
• Support sales efforts by gathering inputs and shaping campaign recommendations
• Contribute to forecasting and portfolio growth planning
Post-Sales Optimization
• Track in-market campaign performance and identify upsell opportunities
• Lead performance discussions and contribute to post-campaign reporting and insights
• Partner with analytics teams for post-mortem reviews and future planning
Cross-Functional Collaboration
• Work closely with internal merchant and marketing teams to align on priorities and upcoming initiatives
• Ensure stakeholders are informed on campaign activity and strategic direction
Operations & Process
• Maintain accurate records in CRM tools and internal tracking systems
• Support ongoing refinement and scalability of media offerings
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2+ years of experience in digital marketing, media, or advertising (agency, publisher, retail media, or similar)
• Strong understanding of digital media channels, including:
o Google Ads / Display Network
o Meta (Facebook/Instagram)
• Experience managing multiple accounts, campaigns, or stakeholders simultaneously
• Proven ability to communicate with external partners and influence outcomes
• Strong project management and organizational skills
Nice to Have Skills & Experience
• Experience in retail media, eCommerce marketing, or vendor-funded media programs
• Exposure to media planning, buying, or campaign execution
• Experience supporting or participating in media negotiations or budget discussions
• Background in sales, account management, or consultative client-facing roles
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.