Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Our client, a leading financial institution, is seeking a Prompt Engineer for a 6-month contract (with potential extension) to support the development of GenAI applications within their Advice Center platform. This hybrid role is based in downtown Toronto. The successful candidate will work closely with Large Language Models (LLMs) such as ChatGPT and LLMA to craft, test, and refine prompts that help advisors summarize and interpret client interactions and work purposes. This role is ideal for someone with a strong technical background and a passion for AI-driven innovation in client service environments.
Day-to-Day Responsibilities
• Design and develop clear, effective prompts for LLMs to support advisor workflows.
• Validate prompt outputs for accuracy, relevance, and consistency.
• Continuously refine and optimize prompts based on feedback and performance.
• Collaborate with cross-functional teams to integrate GenAI solutions into the Advice Center.
• Explore opportunities to automate prompt validation and accuracy checks.
Stay current with advancements in GenAI tools and methodologies.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Hands-on experience working with GenAI tools and LLMs (e.g., ChatGPT, LLMA).
• Strong understanding of prompt engineering principles.
• Ability to write clear, concise, and effective prompts.
• Experience validating and refining LLM outputs.
• Technical background (e.g., computer science, engineering, or related field).
• Strong analytical and problem-solving skills.
Nice to Have Skills & Experience
• Experience with Python for automation or data validation tasks.
Familiarity with tools or frameworks used in GenAI development.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.