Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking for a Procedure Writer to join our Fraud & Controls team to drive transformation across the P&BB space. Our focus is primarily on the intersection of fraud prevention and mitigation across all customer channels (e.g., branches, online, contact centers, operations centres); and as the team evolves, will have a broader enterprise-wide focus. This position is well suited to entrepreneurial individuals looking to build on past transformation experience while learning about the FI and the financial services industry.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Post-secondary degree in related field of study
• Proficient in using MS Excel or other data management tools to arrive at data-driven insights and conclusions
• Proficient in using MS PowerPoint or other tools to tell stories, communicate ideas, proposals and outcomes to stakeholders
• Strong problem solving and communication (verbal and written) skills
• Strong client facilitation and coaching skills (e.g., presentations, workshops, project kickoffs)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.