Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking for an Exam Coordinator to assist a financial services client with answering questions from candidates who will be calling or e-mailing in asking questions about the exam. Questions may be around timing, eligibility...etc. We are looking for candidates to be able to speak professionally, answer accurately, and in a timely fashion.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3+ years of experience working within customer service
• Ability to execute on ticket and phone call /email management
• Office Administration abilities
• Data and analytical experience
• Bilingual - French and English speaking and writing (able to also answer e-mails in French)
• Ability to communicate in multi styles (phone, email etc.)
- High degree of professionalism and accountability
- Able to work 9:00AM - 6:00PM, and available for 3 days of work downtown Toronto 3 days per week
Nice to Have Skills & Experience
• Licensure Exam delivery
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.