Program Manager/ Scrum Master

We are seeking an experienced Program Manager / Scrum Master to support a globally distributed Agile development team focused on back office and customer facing technology platforms. This role will act as the primary delivery lead for one or more development teams, ensuring sprint execution, backlog readiness, and alignment between internal stakeholders and external customers.

The ideal candidate is highly organized, detail oriented, and hands on in Agile execution—comfortable creating stories, managing roadmaps, and driving delivery without relying on pre configured Jira setups.
Key Responsibilities
• Serve as PM / Scrum Master / Product Owner–adjacent support for an Agile development team (approximately 70% offshore in India).
• Run daily standups, sprint ceremonies, and ongoing Agile rituals.
• Own backlog grooming, story creation, and feature setup in Jira.
• Ensure projects remain on track by managing timelines, dependencies, and risks.
• Coordinate across internal teams and customer stakeholders.
• Support delivery of both ongoing initiatives and new project implementations.
• Maintain and contribute to program roadmaps using internal program management systems.
• Act as a primary point of contact for delivery status, timelines, and execution updates.
• Juggle multiple workstreams while maintaining clarity and execution focus.


Pay Rate: 45-50/HR CAD - Based on negotiations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Strong background in Agile Delivery, Program Management, and Scrum.
• Proven experience supporting distributed/global teams.
• Excellent written and verbal communication skills .
• Highly organized with strong attention to detail.
• Self motivated, patient, and comfortable working in fast moving environments.
• Ability to translate high level goals into executable work items.
• Experience owning execution where tooling/configurations are not fully set up.
• Prior experience supporting delivery for technology or IT teams.

Technology & Tools
• Jira & Confluence (expert level / hands on)
• Smartsheet
• Ability to develop a technical understanding of solutions to effectively manage delivery and communicate with technical teams

• Experience supporting back office or operational platforms.
• Comfort working across both internal and customer facing environments.
• AI enablement and process improvement initiatives.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.