Behaviour Support Worker (PSW)

Insight Global is seeking a Behaviour Support Worker to join a multidisciplinary Behaviour Support Worker (BSW) team supporting older adults (65+) with responsive behaviours across UHN sites. This is a hands‑on, frontline role focused on behavioural assessment, implementation of care strategies, and supporting successful patient transitions through acute care settings. This is a newly created position due to increased funding and referral volumes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Qualifications
- Completion of a 2‑year college diploma in Behavioural Sciences, Mental Health Studies, Social Service Worker, Gerontology, or a related field
- Experience with older adults/geriatrics populations
- At least 1 year of experience supporting patients in acute care, mental health, or long‑term care settings
- Strong interpersonal, communication, and time‑management skills
- Ability to work independently across multiple sites and manage competing priorities
- Comfort working in fast‑paced, complex clinical environments
- First Aid and CPR certification
- Previous experience as a PSW or similar frontline care role
Behavioural training or certifications such as P.I.E.C.E.S., GPA, U‑FIRST, or DementiAbility

Nice‑to‑Have Qualifications
- Behavioral Science Technician background
- Valid driver’s license and access to a reliable vehicle

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.