Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Act as the Lead Business Analyst for Email Money Transfer Initiatives across web and mobile customer‑facing platforms
Serve as a lead component BA, supporting the BA Manager and guiding other BAs on the program
Engage with large, cross‑functional stakeholder groups, including Product Owners, Program Teams, Technology, QA, and Compliance
Manage high volumes of change requests, including regulatory and mandatory requirements, while maintaining delivery momentum
Provide clear, consistent communication to senior stakeholders in a high‑visibility environment
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
6+ years of Business Analysis experience, with demonstrated seniority in large programs
Proven experience as a Lead or Senior BA on complex, enterprise‑scale initiatives
Strong experience supporting customer‑facing web and mobile applications
Hands‑on experience bridging Waterfall governance with Agile delivery execution
Strong background in requirements management, including complex change management
Comfortable operating in high‑visibility, highly regulated environments
Exceptional stakeholder management and communication skills
Jira and confluence
Email Money Transfer Experience (EMT)
Nice to Have Skills & Experience
Digital/Banking experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.