Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
As a Senior Implementation Consultant (WorkForce Suite), you will lead the configuration and delivery of Workforce Software solutions (Time, Absence, Scheduling, Integrations, etc.) to meet complex client business needs. You will work closely with clients and internal project teams to gather requirements, configure solutions, troubleshoot issues, and ensure successful implementations. This role requires strong technical skills, client-facing consulting experience, and the ability to manage multiple projects in a fast-paced environment while delivering high client satisfaction.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 4–6 years of experience in Workforce Management software Implementation
• 3–5 years of programming experience, preferably JavaScript and/or SQL
• Experience configuring, mapping, debugging, testing, and troubleshooting complex software applications
• Strong experience leading requirements gathering sessions, workshops, and maintaining BRDs, use cases, and process diagrams
• Ability to analyze business processes, system interfaces, and recommend optimized solutions
• Experience with system testing (unit and system testing) and validation of requirements
• Strong understanding of Agile and Waterfall delivery methodologies
• Advanced Microsoft Office skills, particularly Excel
• Ability to manage multiple projects, prioritize tasks, and meet tight deadlines
• Excellent written and verbal communication skills with a strong client-facing presence
• Post-secondary education or equivalent business experience
• IT certification or technical background
Ability to travel up to 5–10%
Nice to Have Skills & Experience
• Deep knowledge of Workforce Software implementation lifecycles and best practices
• Background in time and labor management
• Experience supporting or administering complex enterprise software systems
• Familiarity with reporting tools (e.g., Crystal Reports, Cognos, Actuate)
• Strong technical aptitude with the ability to learn quickly and adapt
Proven ability to build trusted client relationships and excel in a team-based, consulting environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.