Business Systems Analyst

Post Date

Mar 27, 2026

Location

Scarborough,
Ontario

ZIP/Postal Code

M1H 1
Canada
May 31, 2026 Insight Global

Job Type

Perm

Category

Accounting / Finance

Req #

TOR-92cdb140-1dea-46a5-ab8d-858ed10a5505

Pay Rate

$120 - $132000 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global has an exciting opportunity for a Consultant, Business Systems Analyst, focused on
Digital Retail Solutions (DRS). This full-time role reports to the Manager, Enterprise Business
Solutions, Consumer & Dealer within Information Services (IS) department and serves as the functional
lead and subject matter expert for DRS. The Business Systems Analyst is the technical liaison between business units and Information Services, supporting the business in projects, enhancements, requirements, process improvements and problem resolution. Responsible for initial assessment of new initiatives, understanding and documenting business requirements and providing high level solution and design recommendations, creating specifications for DRS solutions including development, delivery and sustainment. Ensuring solutions are aligned with business objectives and enterprise architecture standards. Providing strong business analysis
leadership, deep functional knowledge, and coordination across business (Business Product Owner), technical teams (Technical Product Owners, Integration, Data) and external partners.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

• 6+ years of experience in business systems analysis, solution delivery, or functional leadership role, ideally supporting enterprise applications or digital solutions
• Hands-on experience in requirements gathering in a large enterprise previously, software specifications, process modeling, and solution design
• Strong understanding of business processes, system integrations, and multi-stakeholder environments
• Leadership experience - being the Lead BA on a project in some capacity
• Experience with Okta OR another IAM tool
• Experience with Mulesoft OR similar tools
• SAP and Salesforce exposure and experience
• Extremely clear and strong communication skills

Nice to Have Skills & Experience

• certifications in business analysis and/or agile practices (e.g., CBAP, PMI-PBA) are
considered an asset

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.