QA Lead

QA Lead – Job Description
Role Summary
Lead the quality assurance (QA) efforts for the project by managing the test team, building robust automation solutions for UI, API, and batch data processes, leveraging AI for testing optimization, and overseeing the full SDLC and application development lifecycle. The role also includes managing intake, Gating processes, utilizing Jira and Confluence for tracking and documentation, and ensuring all criteria are met.

Key Responsibilities
• Develop, implement, and maintain comprehensive test strategies and test plans.
• Lead, mentor, and support the QA team in all daily activities.
• Design and build automation frameworks for UI, API, and batch data processes using Robot Framework and Selenium.
• Write, maintain, and execute automated test scripts.
• Integrate automation suites with CI/CD pipelines for continuous testing.
• Apply AI techniques to enhance test coverage, defect prediction, and test optimization.
• Oversee ETL testing throughout the SDLC, ensuring data integrity and process reliability.
• Collaborate with application development teams to align QA activities with project goals.
• Manage intake processes, including requirements review and test case design.
• Track and manage testing activities and defects using Jira; maintain documentation in Confluence.
• Ensure all gating criteria are met before release and provide clear test result reporting to stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills
• Proven experience managing or leading a QA team.
• Strong hands-on expertise in:
o Robot Framework and Selenium
o Automation framework development (UI, API, batch data) using any suitable programming language
o AI use cases in testing (test case generation, defect prediction, etc.)
o ETL testing and SDLC processes
• Experience with CI/CD pipeline integration for automated testing.
• Familiarity with application development processes.
• Proficient in Jira and Confluence for test management and documentation.
• Experience with intake management and gating processes.
• Excellent communication, leadership, and reporting skills.

CIBC Experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.