Digital Product Manager

We are seeking a highly experienced Digital Product Manager to own the product strategy and evolution of sales playbooks designed for AI assistant ingestion and activation. In this role, you will define the problem space, usage models, and success criteria for how sellers and AI assistants consume, interpret, and apply sales guidance at scale.

You will partner closely with Sales, Enablement, Data, and AI platform teams to translate seller needs and business priorities into structured, machine‑readable playbooks that can be reliably ingested by AI assistants. Rather than managing delivery timelines, you will focus on content taxonomy, decision logic, guardrails, and signal quality to ensure AI‑generated recommendations are accurate, contextual, and outcome‑driven.

You will continuously validate assumptions through seller feedback, AI performance metrics, and business impact, refining playbooks to improve seller effectiveness, deal progression, and consistency of execution. This role blends product discovery, domain modeling, and applied AI thinking to enable responsible, scalable, and measurable AI‑assisted selling across the organization.

Key Responsibilities:
· Product Strategy and Vision: Define and articulate the product vision and strategy for multiple generative AI applications, ensuring alignment with the company's strategic objectives and market demand.
· Roadmap Development: Develop and maintain a product roadmap, prioritizing features and initiatives based on business impact, customer value, and technological feasibility.
· Data Readiness & Model Enablement: Collaborate to identify new data sources and perform data gap analyses needed to support products.
· Stakeholder Management & Communication: Collaborate with stakeholders across the organization to elicit, analyze, and document business requirements for Generative AI initiatives.
· Responsible AI & Governance: Ensure all AI initiatives adhere to responsible AI frameworks, model governance, security, and compliance standards.
· Data‑Driven Decision Making & Strategic Insights: Integrate your technical knowledge, subject matter expertise, and understanding of trends to make sound decisions and influence business direction through data-driven analysis.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5+ years experience in digital product management
• Experience working on digital employee-facing platforms/applications
• Market research and competitive analysis
• Product roadmap creation and delivery experience
• Exceptional cross-functional stakeholder management skills (tech, data, product, sales, frontline, etc.)
• Strong ability to work within ambiguity

• Strong knowledge of AI, GenAI, ML concepts and technologies
• Strong knowledge of development, deployment and scaling of AI products
• Experience working with generative AI technologies
• AWS Bedrock
• LLM experience
Previous work in retail (frontline employee platforms)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.