Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
We are seeking an Intermediate Azure DevOps (ADO) Technical Delivery Analyst to support the SAP S/4HANA shERPa program. This role provides first‑line triage and intake for SIT/UAT defects, coordinating defect activities across ITS and functional testing teams. The candidate will ensure high-quality intake, correct routing of issues, and smooth communication between testing and ITS.
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Required Skills & Experience
• 3–5 years experience in Technical Delivery, Testing, or ADO-driven roles (Intermediate level).
• Strong hands-on experience with Azure DevOps, including:
○ Boards
○ Bugs & Work Items
○ Queries
○ Defect lifecycle management
• Experience with ServiceNow or similar ticketing/ITSM systems.
• Familiarity with ticketing systems such as ITell.
• Generalized testing and defect triage experience.
• Ability to differentiate functional defects vs. non-defect operational issues.
• Experience in SIT/UAT, cutover, and hypercare workflows.
Strong communication skills; comfortable presenting to technical leadership.
Nice to Have Skills & Experience
• Exposure to ERP or Finance programs (SAP experience strongly preferred).
• Experience in large, multi-stream enterprise programs (SAP, integrations, analytics, business testers).
• Familiarity with cloud environments (GCP, Azure, AWS).
• Experience with global or follow-the-sun teams (APAC overlap a plus).
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.