Scrum Master

Insight Global is hiring an experienced Scrum Master to support the delivery of a large-scale technology initiative across the FX and Fixed Income teams for a top 5 banking client in downtown Toronto. This position focuses on driving day‑to‑day delivery, maintaining Agile discipline, and ensuring consistent execution across multiple technology workstreams.
The Scrum Master will work closely with teams in both Toronto and New York, facilitating Agile ceremonies, monitoring progress against plans, ensuring the quality of work inputs, and proactively identifying and removing development-related obstacles. While a Program Manager oversees cross-functional and leadership-level coordination, the Scrum Master is responsible for supporting the alignment with the established delivery model.
This role requires a strong foundation in Agile practices, excellent communication and relationship‑building skills, and the ability to work effectively in a fast-paced capital markets environment. The team is also in the process of building a new system and retiring an existing platform, making adaptability and fast learning essential.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- Strong grounding in Scrum and Kanban practices and the ability to apply them in a hybrid delivery model.
- Experience facilitating Agile ceremonies including daily stand‑ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
- Enterprise banking/capital markets experience.
- Ability to monitor progress, track deliverables, and escalate risks or delays to the Program Manager proactively.
- Proven ability to identify and remove development-side impediments to ensure consistent delivery.
- Strong interpersonal, communication, and conflict‑management skills.
- Ability to work closely with technology leads, development managers, and line-of-business technology officers (LTOs) to support issue resolution and status updates.

- Experience working specifically with FX or money markets technology teams.
- Experience in large North American banks or similarly regulated financial institutions.
- Familiarity with Jira, Confluence, ServiceNow, or similar Agile and project‑tracking tools.
- Experience coordinating across vendor partners or external technology providers.
- Background in multi-team technology programs with complex dependencies.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.