Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Role Overview
The Business Analyst will play a key role in supporting Treasury Payment Solutions within Commercial Banking. This role focuses on gathering requirements, analyzing processes, and ensuring successful application development, software releases, and delivery of banking systems. The BA will act as a bridge between business stakeholders, technology teams, and operations to deliver secure, efficient, and compliant payment solutions.
📌 Key Responsibilities
Requirements Gathering & Analysis
Collaborate with treasury, operations, and technology stakeholders to capture business needs.
Document functional and non-functional requirements for payment applications and systems.
Translate business requirements into clear technical specifications for development teams.
Software Release & Delivery
Support end-to-end release management for treasury payment applications.
Coordinate testing (UAT, regression, integration) and ensure defects are tracked/resolved.
Partner with delivery teams to ensure timely and quality releases into production.
Application & System Support
Assist in system enhancements, upgrades, and new feature rollouts.
Monitor application performance and escalate issues to technology teams.
Ensure compliance with banking regulations, security standards, and audit requirements.
Stakeholder Management
Act as liaison between business units, IT, and vendors.
Provide regular updates on project status, risks, and dependencies.
Facilitate workshops, demos, and training sessions for end-users.
Process Improvement
Identify opportunities to streamline payment processes and system workflows.
Recommend automation and digital solutions to improve efficiency.
Support continuous improvement initiatives in treasury operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3-5 Years experience as a Business Analyst
Proven Experience working on Software/Application Delivery Projects
Agile Background
Process Mapping
Amazing communication Skills, working with stakeholders
Nice to Have Skills & Experience
Banking
Commercial Banking experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.