Business Analyst

IT Business Analyst (IT BA) plays a key role in bridging the gap between business stakeholders and IT teams.

Key Responsibilities

Stakeholder Collaboration:

· Partner with operations teams to gather, document, and analyze business requirements.

· Facilitate workshops, interviews, and process walkthroughs to understand business needs and pain points.

· Act as a trusted advisor to stakeholders.

Requirements Management:

· Develop detailed functional and non-functional requirements.

· Create use cases, user stories, process flows, and business models to articulate requirements clearly.

· Ensure traceability of requirements throughout the project lifecycle.

Solution Design & Delivery:

· Collaborate with Data technical teams to design solutions that meet operational requirements.

· Support system configuration, integration, and customization efforts, ensuring alignment with business processes.

· Validate solutions during testing phases, ensuring they meet documented requirements and deliver expected outcomes.

· Identify risks, gaps, and opportunities for process improvement during project execution.

Continuous Improvement:

· Analyze existing operational workflows and recommend enhancements leveraging AI Tools.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Skills & Expertise

· Business Process Analysis: Proven ability to evaluate operational workflows and identify areas for optimization.

· Requirements Management: Expertise in developing comprehensive documentation, including use cases, process flows, and user stories.

· Technical Acumen: Familiarity and curiosity of AI Tools, configurations, system integrations, and end-to-end implementation processes.

· Stakeholder Engagement: Excellent communication and facilitation skills to gather requirements and manage expectations effectively.

· Problem-Solving: Ability to identify issues, analyze root causes, and propose practical solutions.

· Tools Proficiency: Skilled in tools such as Jira, Confluence, Visio, and MS Projects.

· Methodologies: Experience with both Agile and Waterfall project methodologies.

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Qualifications

· Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.

· 5-10 years of experience as a Business Analyst

· Professional certifications such as Certified Business Analysis Professional (CBAP)

· Proven track record of delivering projects in complex, cross-functional environments.

· Strong understanding of operational processes in industries like supply chain, manufacturing, or consumer goods.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.