Insight Global currently has an exciting opportunity for a dynamic individual to lead,
expand and refine services related to SAP landscapes with one of our automotive clients. This is a full-time, permanent
opportunity and will report to the National Manager, EBS. As a key figure in our organization,
you will be responsible for continually evolving the SAP roadmap to align with our company
goals. Your role will involve strategizing, planning, executing, monitoring, and adjusting the
delivery of SAP services to internal and external stakeholders.
The role encompasses several critical responsibilities, including leading the SAP Services and
Support Team (S3), ensuring the efficient delivery of SAP functions to the enterprise. The role
also refines ongoing support processes, developing the team's skills, and acts as an escalation
point for complex issues. Continuously evaluating SAP capabilities, you would define a
strategic roadmap to maximize SAP product's value within the organization. Additionally, you
would serve as the primary liaison with the business units, focusing on continuous process
improvements and achieving business results through IT capabilities
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
* 7+ years of progressive IT management experience, including 5+ years of leadership
responsibility managing mid to large size teams while influencing senior level
management and key stakeholders
* 5+ years of experience managing an SAP Centre of Excellence or equivalent including
service delivery management of external partners and development of processes to
realize investment in SAP
* 5+ years of SAP experience including functional knowledge or development knowledge
of SAP, SAP landscape management, SAP cloud applications e.g. Integrated Business
Planning, BTP Services, other SAP Tools, and SAP integration with other systems
* 5+ years of experience with business process enhancements on improving business user
experience by leveraging SAP investment
* 3+ years of experience leading projects and/or initiatives
* Knowledge of Agile/Waterfall methodologies
* Ability to analyze, understand and effectively communicate between business
requirements and technical design and implementation
* Budget planning and management skills
* Demonstrated leadership abilities, effective in matrix management and team building
* Strong vendor management skills, project management and stakeholder management
* Excellent communication and interpersonal skills; ability to communicate all aspects of
the job requirements
* Strong management, team-building skills and collaboration skills
* Excellent investigative and problem-solving skills
* Experience with a variety of delivery, service and support frameworks such as ITIL, PMLC,
etc.
* Strong presentation skills
* Self-starter, taking initiative and ability to work well within all levels in an organization
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.