Process Documentation Analyst

Insight Global is seeking a Process Documentation Analyst to join a top insurance client for a 12 month duration. This resource will be responsible for ensuring organizational processes are clearly documented, accessible, and consistently followed. This role involves creating and maintaining process documentation, collaborating with stakeholders to ensure accuracy, completing flowchart mapping and identifing areas for process improvement.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

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4-5+ years of experience in documentation, technical writing, and process improvement in the finance or insurance domain
Experience with Lean processes (process and flow chart mapping)
Expert in MS Office Suit (primarily Excel)
Great verbal and written communication skills
Knowledge of Technology Infrastructure
Knowledge of cloud platforms (Azure preferred)

Basic audit knowledge (compliant standards)
Bachelors degree in or related field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.