IPC Tech Lead

Job Description:

We are seeking an experienced IT Infrastructure Banking IPC Tech Lead to join our team in Toronto. The ideal candidate will have a strong background in banking and investment banking, with hands-on experience in IPC systems and voice recording technologies.

Key Responsibilities:

Manage IPC systems and ensure they are compliant with industry standards.
Collaborate with users to resolve incidents and provide technical support.
Work closely with engineers for version control and system updates.
Ensure voice recording systems are compliant and functioning correctly.
Manage the trading floor infrastructure and provide hands-on support.
Oversee private wire services and Cisco core manager operations.

Day-to-Day Activities:

Hands on Managing IPC systems and ensuring compliance.
Working with users to resolve incidents and provide support.
Collaborating with engineers for version control and updates.
Ensuring voice recording systems are compliant.
Managing the trading floor infrastructure and providing hands-on support.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Must-Have Qualifications:
5+ years working with IPC Unigey advanced qualifications
Cisco Call Manager Knowledge
Good understandings of Voice Recording and carrier services (5+ years)
Previous experience working on IPC systems.
Completion of Uniegy courses
Basic understanding of voice recording technologies.
Hands-on experience with IPC basic, Uniegy basic, and Uniegy advanced courses.
Knowledge of voice recording systems such as Verint.
Experience with private wire services and Cisco core manager.

TD experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.