Digital Content Publisher

Insight Global is hiring a Digital Content Publisher/Specialist for a 6-month contract with potential extensions. The role involves managing and optimizing content within CMS Contentful, ensuring alignment with brand standards, and applying SEO best practices. Responsibilities include handling media assets, scheduling and publishing content, performing quality checks, and collaborating with team members and stakeholders. The candidate will act as the SME within Contentful, supporting onboarding and troubleshooting. This position requires at least 5 years of experience in content management, preferably within large enterprises, and the ability to work on-site in Downtown Toronto twice a week.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Requirements:
5 years of experience in content production, digital marketing, or a related field ideally in a banking environment
Strong English-language skills Bilingual French a plus.
Experience in developing content architecture, navigation, and taxonomy frameworks to improve content findability and user experience.
Proficiency in SEO, content optimization, content workflow enhancements, and digital content best practices.
Proficiency in using Contentful, Contentstack, AEM and similar headless platforms.
Experience in creating multilingual and regional content strategies, ensuring cultural relevance, and maintaining consistency across global markets.
Strong communication and interpersonal skills, with the ability to collaborate with cross-discipline teams and work effectively with clients.
Working knowledge of issue-tracking tools like Jira or WorkFront.
Familiarity and knowledge of HTML, CSS, JavaScript and web publishing.
Familiarity with UX design principles and how they intersect with content strategies.

Knowledge of content modelling techniques, in headless CMS environments, to create scalable and reusable content structures.
Experience in effectively communicating content strategy to stakeholders, advocating for content as a key business asset.
Other technical knowledge in: Angular, JSON, XML, REACT and Next.js

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.