Bilingual CSR

Post Date

Feb 03, 2023

Location

Toronto,
Ontario

ZIP/Postal Code

M5X1A0
Canada
Oct 01, 2025 Insight Global

Job Type

Contract

Category

Customer Service

Req #

TOR-600985

Pay Rate

$20 - $31 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global is looking to bring on a Bilingual Customer Support Agent for one of its top banking clients. You will be apart of the branch ATM team and be servicing internal employees. You must be fully bilingual with strong communication skills, both written and verbal. You must be open to shift work from Tue-Sat or Mon-Fri from 11am to 7pm. This role will be fully remote after the first 3 weeks of onsite training (in Scarborough or Barrie).

Required Skills & Experience

- Fluent in both English and French

- Customer service skills, call center background preferred (at least 6 months preferred)

- Strong communication skills, both written and verbal

- Basic computer skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.