Salesforce OCM Consultant

We are seeking a Salesforce Organizational Change Management (OCM) Consultant to support enterprise Salesforce initiatives by driving user adoption, communication, training, and stakeholder engagement. This individual will play a critical role in ensuring employees understand, embrace, and effectively utilize new Salesforce and Agentforce capabilities.

Responsibilities:
• Develop and execute comprehensive Organizational Change Management strategies and plans.
• Create communication plans that clearly articulate the value and impact of Salesforce initiatives.
• Partner with project teams, business stakeholders, and leadership to drive change readiness and adoption.
• Design and deliver training materials, including presentations, videos, user guides, and other enablement resources.
• Support Salesforce and Agentforce rollouts through targeted communication and engagement campaigns.
• Conduct stakeholder analysis and assess organizational readiness for change.
• Monitor adoption metrics and gather user feedback to recommend continuous improvement opportunities.
• Facilitate workshops, training sessions, and knowledge-sharing activities.
• Translate technical functionality into business-friendly messaging for diverse audiences.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Experience supporting Organizational Change Management initiatives within Salesforce environments.
• Strong background creating communication, training, and adoption strategies.
• Exceptional written and verbal communication skills.
• Experience developing training materials, videos, presentations, and user documentation.
• Ability to engage stakeholders across various levels of an organization.
• Strong project coordination and collaboration skills.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.