Job Description
Position Overview:
We are seeking a mid-level EDI Business / Integration Analyst to support customer integrations within a fast-paced logistics environment. This individual will serve as the primary liaison between external customers and internal development teams, translating business requirements into technical integration solutions.
This is not a coding-heavy role –instead, it focuses on understanding data flow, EDI transactions, and system integrations while owning the design and requirements process end-to-end.
Key Responsibilities:
Customer Engagement & Requirements Gathering
• Partner directly with logistics customers (carriers, shippers, 3PL partners) to gather integration requirements
• Lead discussions to understand how customer systems interact with internal platforms
• Translate business needs into clear, actionable technical requirements
EDI & Integration Design
• Define how data will flow between systems using EDI and/or APIs
• Identify and document relevant EDI transactions (e.g., 214, 990)
• Develop mapping specifications (field-to-field data mapping between systems)
• Create detailed documentation to support development and implementation
Collaboration with Development Teams
• Partner with internal and offshore/nearshore development teams
• Provide clear functional specifications and answer technical questions
• Support iterative development and adjust requirements as needed
Production Support & Troubleshooting
• Investigate and resolve data integration issues
• Troubleshoot failed transactions and mapping discrepancies
• Support ongoing system performance and data accuracy
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Qualifications:
• EDI Experience
o Hands-on experience working with EDI transactions such as: 214 (shipment status updates) and 990 (load acceptance/rejection)
• Integration Knowledge
o Understanding of how systems communicate via: EDI, APIs, XML / flat files
• Business Analysis / Requirements Gathering
o Experience working directly with customers or stakeholders
o Ability to translate business requirements into technical specifications
• Data Mapping Understanding
o Familiarity with mapping concepts (field-to-field data relationships across systems)
Nice to Have Skills & Experience
Preferred Qualifications:
• Experience with tools such as: WebMethods, Extol, MQ, Application Integrator
• Exposure to:
o Logistics, transportation, or 3PL environments
o XML, IDoc, or similar integration formats
• Basic Unix or technical environment exposure
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.