Job Description
Insight Global is seeking a Quality Engineer to support one our clients for military helmet manufacturing operations in Cleveland. This role ensures compliance with DoD standards and drives continuous improvement across production, testing, and supply chain functions. The ideal candidate has a strong technical background, experience in regulated environments, and a passion for quality and innovation in protective gear manufacturing.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s degree in mechanical engineering, Industrial Engineering, Quality Engineering, or related technical field
Preference of junior candidates (2–5 years) of quality engineering experience in a regulated manufacturing environment (DoD, aerospace, or ballistic PPE preferred)
Strong understanding of AS9100, ISO 9001, ITAR, DFARS, and military quality requirements
Experience with composite materials, molding processes, and inspection of molded or bonded assemblies
Proficient in reading technical drawings, GD&T, and using inspection equipment (e.g., CMM, calipers, bond testers)
Skilled in root cause analysis tools (5 Whys, Fishbone, 8D) and CAPA implementation
Working knowledge of ERP, QMS, and document control systems
Strong communication and technical writing skills for audit responses, control plans, and customer communication
Personality fit is critical – must be driven, solution-oriented, and comfortable taking initiative (independent!!)
Key Responsibilities:
Develop and maintain quality plans, inspection standards, and control plans for helmet components and assemblies
Lead First Article Inspection (FAI) efforts per AS9102 and manage documentation (FAIR, PPAP, CDRLs)
Investigate nonconformances and implement corrective/preventive actions (CAPA)
Support ballistic testing programs and ensure data accuracy and traceability
Collaborate with design, manufacturing, and test engineering teams for new product introductions
Lead or assist with internal, customer, and government audits (e.g., DCMA)
Maintain document control and quality record retention aligned with ITAR and DFARS
Conduct supplier quality audits and manage incoming inspection criteria
Report on quality KPIs (defect rates, yield, returns, COPQ)
Train production and inspection staff on quality standards and procedure
Nice to Have Skills & Experience
Plusses:
Experience supporting ballistic testing programs and interpreting MIL-STD-662, NIJ protocols
Certified Quality Engineer (CQE) or Six Sigma Green/Black Belt
Experience working directly with DCMA or defense prime contractors
Familiarity with CDRLs, export compliance, and contract deliverables
Eligible for U.S. security clearance (preferred but not required)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.