Job Description
We’re seeking a highly organized Trade Services Support Specialist to join our dynamic, client-facing Trade Services team of ten. With thousands of inbound requests monthly—over 80,000 emails last month alone—this role is crucial in streamlining communication by managing and organizing our shared Outlook inbox. The Specialist will be responsible for efficiently sorting and filtering emails to appropriate team members handling both Global and Domestic trades. While this position does not require direct email responses, it demands precision, a background in operations, and proficiency in Outlook features such as folders and rules. The ideal candidate thrives in fast-paced environments, demonstrates exceptional attention to detail, and maintains a strong work ethic under high-volume conditions. This role pays between $18 - $19.00 per hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor's Degree
Outlook experience (Rules, Folders, Organization)
Great communication, attention to detail, energy, and work ethic!
Nice to Have Skills & Experience
Operations experience
Admin experience
Degree in related fields (Business, Finance, Accounting, Economics)
Excel (v-look ups and pivot tables and /or filter and sort features)
Financial Operations, Data Analysis/Mapping
Customer Experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.