Business Systems Engineer

Insight Global is looking for a Business Systems Engineer to support Norplas Industries Inc, a division of Magna Exteriors, located in Northwood, Ohio. This role partners closely with the Lead Business Systems Engineer to support and enhance the company’s ERP environment (QAD). Day‑to‑day responsibilities include managing system report updates, user setup and maintenance, and access controls. The role also supports several front‑office digital applications built with React and SQL, including quoting tools, accident reporting, and change management systems. We are seeking candidates with a couple of years of hands‑on experience who are eager to grow their skills in a manufacturing systems environment.

Job Duties and Responsibilities:

• Manufacturing Systems Support: Support and maintain manufacturing and business systems, including the QAD ERP platform, data collection systems, administrative applications, and other internally developed Norplas applications.
• Database & System Reliability: Maintain and support databases hosted on QAD Progress servers to ensure a secure, stable, and high‑performing operating environment.
• EDI Coordination: Manage and coordinate EDI processes to ensure accurate, timely, and reliable data exchange with customers, suppliers, and external partners.
• Application Development & Inventory Accuracy: Oversee and support application development initiatives, automated inventory transactions, and inventory accuracy for Norplas sequencing facilities.
• ERP & EDI Project Support: Collaborate on the design, development, implementation, and ongoing support of new ERP and EDI projects, ensuring successful adoption and long‑term usability.
• User Support & Troubleshooting: Provide functional support to Norplas users by resolving application‑related questions and issues involving QAD, Microsoft Office, Windows, and related systems.
• Infrastructure Collaboration: Partner with Network Administrators to support a scalable and reliable system architecture that enables the deployment and growth of new applications.
• Data Protection & Continuity: Ensure ERP backup strategies and system maintenance plans are effective in protecting business data and maintaining application availability.

Compensation:

$70,000 to $90,000 per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Associate’s degree in a technical field or 4 years of directly related work experience
• Experience with SQL (back-end development)
• Experience with React (front-end development)
• Web development experience
• 2-3 years of relevant professional experience
• Ability to communicate effectively with stakeholders and understand business processes

• Experience with QAD / ERP systems
• Understanding of business processes
• Experience in the automotive industry

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.