Scrum Master

One of our clients is seeking an experienced and dynamic Scrum Master to lead our Cloud Development Team. This team of highly skilled Cloud Engineers is at the forefront of building and maintaining secure, high-performance cloud environments and managed services for our customers and engineering divisions. As a Scrum Master, you will be the linchpin for the team's success, fostering an environment of continuous improvement, collaboration, and efficient delivery within an Agile framework.
You will play a critical role in translating architectural designs into actionable work, prioritizing tasks, tracking progress, and ensuring transparent communication with all stakeholders. Your ability to facilitate, coach, and remove impediments will empower our Cloud Developers to deliver exceptional results and contribute directly to our strategic cloud initiatives.
Your Responsibilities Will Include:
• Agile Facilitation & Coaching: Serve as a servant leader and coach for the Cloud Development Team, facilitating all Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives) to ensure maximum effectiveness and adherence to Agile principles.
• Backlog Management: Collaborate closely with architects and product stakeholders to refine architectural designs and functional requirements into well-defined, actionable user stories and tasks for the team's backlog.
• Prioritization & Grooming: Guide the team and product stakeholders through effective backlog grooming and prioritization sessions, ensuring a clear understanding of scope, dependencies, and business value.
• Impediment Removal: Proactively identify, track, and remove impediments that hinder the team's progress, escalating issues as necessary and collaborating with relevant parties to find solutions.
• Progress Tracking & Reporting: Monitor sprint progress, track key metrics, and provide transparent status reports on predicted delivery dates to stakeholders, ensuring alignment and managing expectations.
• Visibility & Communication: Assist in the creation and maintenance of customer-facing dashboards and other communication tools to enhance visibility into the team's work, progress, and value delivery.
• Team Performance & Continuous Improvement: Foster a culture of continuous improvement within the team, encouraging self-organization, accountability, and the adoption of best practices. Facilitate retrospectives to identify areas for growth and implement actionable improvements.
• Stakeholder Communication: Act as a primary point of contact for external stakeholders, translating technical details into clear, concise updates and managing communication flows to ensure everyone is informed.
• Process Adherence: Ensure the team adheres to agreed-upon Agile processes and practices, while also being flexible enough to adapt and evolve processes to best suit the team's needs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Education: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.
• Experience: 3-5+ years of experience as a Scrum Master, Project Manager, or similar Agile leadership role, preferably with technical teams.
• Agile Expertise: Deep understanding and practical experience with Scrum and other Agile methodologies.
• Technical Acumen: Ability to understand complex technical concepts and architectural designs, particularly in cloud environments. While not a hands-on developer, you should be able to engage meaningfully with the Cloud Development Team's work.
• Communication & Facilitation: Exceptional communication, interpersonal, and facilitation skills, with a proven ability to lead meetings, resolve conflicts, and drive consensus.
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges.
• Reporting & Metrics: Experience with tracking project metrics, creating status reports, and communicating progress effectively to diverse audiences.
• Organizational Skills: Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Tool Proficiency: Familiarity with Agile project management tools (e.g., Jira, Azure DevOps, Rally).

• Certifications: Certified Scrum Master (CSM), Professional Scrum Master (PSM I/II), or other relevant Agile certifications.
• Cloud Domain Knowledge: Experience working with teams developing or operating cloud-native applications or infrastructure (AWS, Azure, GCP).
• DevOps Understanding: Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Infrastructure as Code, containerization) as described in the Cloud Developer job description.
• Technical Background: Previous experience as a software developer, QA engineer, or IT professional is a plus, providing a stronger foundation for understanding the team's work.
• Stakeholder Management: Proven ability to manage expectations and foster strong relationships with various stakeholders, including architects, product owners, and senior leadership.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.