Job Description
A client of Insight Global is looking to hire an AV Field Service Technician in the Cleveland, OH area. This role will be supporting this end customers clients in the greater Cleveland area and be onsite 5 days a week. Responsibilities listed below:
- Break fix maintenance
- Troubleshooting of AV equipment/ devices
Work collaboratively with the clients help desk team to resolve customer issues.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Strong AV troubleshooting skills
○ Experience with Crestron for controls and the video
○ Experience with Audio DSP (Biamp and QSC)
○ IP Networking skills (assigning ip addressing to device and very simple switch configuration)
- Must be able to pass a drug test
Must have a valid Driver's License and Driving Record that matches customer driving standards
Nice to Have Skills & Experience
CTS Certification
Familiarity with AMX
A+ or Net+ Certification
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.