Job Description
Job Description:
Insight Global is looking for Service Technicians who can help customers operate more efficiently and safely by applying, installing and servicing products and solutions in four major categories: Truck & Rail Loading Docks, Storage, Safety, and Energy conservation. The service Technicians will be responsible for troubleshooting, repairing and maintaining including but not limited to: Dock Levelers, Vehicle Restraints, Scissor Lifts, High Speed Doors, Rolling Doors, Fans and Air Curtains.
Key Responsibilities:
Project a positive image
Evaluate faulty equipment and ensure proper operation
Maintain a record of all service work and repairs performed within the electronic service record
Maximize labor revenue and efficiency by working with the operations manager
Drive safely from customer to customer
Effectively communicate with parts and sales department to make sure customer needs are met on time
Perform work in a variety of environments and other duties as assigned by operations
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves:
High School Diploma or GED
Experience with maintenance work
Pass a drug test and background check
Valid driver's license with a good record
High Mechanical Aptitude and some Electrical knowledge
Able to lift up to 75 pounds
Team player but also able to work independently
Self-motivated
Customer service skills
Time management skills
Nice to Have Skills & Experience
Plusses:
Dock and Door experience
Welding and Electrical maintenance experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.