Senior ServiceNow Engineer

Post Date

Jul 11, 2025

Location

Mayfield Heights,
Ohio

ZIP/Postal Code

44124
US
Oct 10, 2025 Insight Global

Job Type

Perm

Category

Software Engineering

Req #

CLV-793998

Pay Rate

$120k - $135k (estimate)

Job Description

Insight Global is looking for an ServiceNow Engineer to join one of our top clients. This person will sit in Mayfield Heights, OH. We are seeking a skilled and experienced ServiceNow Engineer. This person will be joining a team of roughly 10, working closely along 4 other ServiceNow Engineers. The ServiceNow Engineer is responsible for overseeing the strategic planning, implementation, and management of the ServiceNow platform. They will be working very closely with ITSM. This role requires a deep understanding ServiceNow processes, data governance, and the ability to drive cross-functional collaboration to ensure the strategies are effectively integrated and utilized across the organization. This role is roughly 120-140K with a bonus.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Bachelors Degree
5+ years of experience within IT
ServiceNow Certified System Administrator (CSA)
Strong experience with road mapping and strategic directions
In depth knowledge of ServiceNow capabilities, including modules like ITSM
Experience with ServiceNow Integrations using REST, SOAP, and other relevant technologies

Nice to Have Skills & Experience

Masters Degree
Certifications (CAD ITSM or ITOM)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.