We are seeking a detail-oriented and skilled Technical Writer to join our team. The ideal candidate will be responsible for creating clear, concise, and comprehensive documentation that helps users understand and utilize our products effectively. This role involves collaborating with various departments to gather information, ensuring accuracy, and maintaining high standards of quality in all written materials.
Key Responsibilities:
Documentation Creation: Write and edit user manuals, online help guides, product specifications, and other technical documents.
Research: Conduct thorough research to ensure the accuracy and clarity of documentation.
Collaboration: Work closely with engineers, product managers, and other stakeholders to gather information and clarify technical details.
Content Management: Update and manage content in documentation systems or websites.
Quality Assurance: Perform quality checks to ensure documents meet standards and are free of errors.
Feedback Integration: Review and incorporate feedback from team members and users to improve documentation
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Bachelors Degree or Associate degree in in Technical Writing, English, Communications, or a related field.
3-5+ years of administrative/documenting experience
Technical writing experience including editing, proofreading, and content creation
Ability to create and edit text, structural formatting, tables, and import objects and images
Experience with tools like Microsoft Word, Excel, and Visio
Familiarity with online Document Management Systems (DMS)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.