Infrastructure Operations Manager

Post Date

Mar 28, 2025

Location

Cincinnati,
Ohio

ZIP/Postal Code

45202
US
Sep 14, 2025 Insight Global

Job Type

Contract-to-perm

Category

Managerial / Professional

Req #

CIN-772379

Pay Rate

$70 - $88 (hourly estimate)

Job Description

An employer is seeking an Infrastructure Operations Manager for a short term contract role - with the potential to extend. This person will be managing a small team of Infrastructure Engineers and should be very experienced with understanding and triaging infrastructure requests related to network, systems, server, desktop, or cloud (etc). This person would ideally have experience in a heavily regulated industry and be familiar with assigning risks to requests. Lastly, this person should be very directive and able to keep team members on task and accountable for deadlines.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

5-10 years as an Infrastructure Operations Manager
10+ years of hands on Infrastructure experience - in a variety of Network, Systems, Desktop roles
Experience assessing and triaging requests
Ticket management and assignment experience (Use ServiceNow, but other tools are fine)
Very directive personality with great ability to follow up and keep team members accountable
Some experience in a regulated environment

Nice to Have Skills & Experience

Local to Cincinnati
Banking industry experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.