A company in the Cincinnati area is looking for a Order Entry Specialist to join the team. They are responsible for online order entry, administrative duties such as answering the front door and phone, filing, and customer service duties.
ESSENTIAL FUNCTIONS:
The following duties cover the main elements of the position:
Process online orders received via email and enter them into QuickBooks
Answer the front door, direct customers, vendors and visitors to the proper person, and receive any mail or packages
When answering calls make sure the request is forwarded to the correct person, if taking a message, it must be complete and accurate
Develop relationships with customers
File all necessary documents for orders once processed
Reporting and maintaining effective communications with management on market opportunities.
Communicate with suppliers for information regarding pricing, orders, deliveries, and shipments
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Minimum of 2 years of successful customer service or inside sales experience (railroad industry or technical background preferred)
Strong organizational skills
Excellent verbal and written communication skills
Computer literacy (Microsoft Office, QB or similar)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.