An established managed care company based out of Dayton, OH is looking for 4 Remote Member Health Assessors for a fully remote 2 month contract opportunity. This person will talk with members every day over the phone and help with any questions or concerns they may have.
Essential Functions:
* Participate in the Integrated Care Coordination Team as needed
* Coordinate logistics to support care plan goals and interventions as needed to address immediate member concerns
* Verify eligibility, previous enrollment history, demographics and current health status of each member prior to outreach
* Conduct assessments by gathering information from the member, family, provider and other stakeholders, as directed by Member and/or their Legally authorized representative
* Contribute to the development and implementation of care plan, and reporting information to the Care Coordinator based on assessment outcomes, when needed
* Assist with the provision of health education, wellness materials and coaching ,as appropriate
* Maintain appropriate documentation within protocols and guidelines of the Care Management program
* Starts each intervention with members wondering - What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help? In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource
* Looks for ways to improve the process to make the members experience with CareSource easier and streamlines time to complete the assessment and follow-up
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.