An employer in the Cincinnati, OH area is seeking a ServiceNow Administrator for a direct-hire opportunity. This person will be part of the Diversified Solutions team that reports up through the Digital Technology IT org of a large health system. This person will be primarily responsible for the maintenance, administration, and support of ServiceNow. They will be supporting departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability. They will be tasked with performing high quality definition, analysis, design, programming functions for projects and requests, as well as ensure the documentation follows the organizations standard. Their day to day can best be described as 50% operational work, and 50% new project upgrades. This position will have an on-call commitment but candidates will be compensated accordingly. The position will be fully remote with onsite expectations of ~1-2 times a month but candidates must be within 2 hours of the Cincinnati, OH area.
Bachelor's Degree in Information Systems or equivalent experience in lieu of a degree
4-5 years experience as a ServiceNow Administrator or similar role
Familiarity with SQL Server DML and ETL tools
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.