Job Description
This Sr Project Manager will be joining the program that is supporting implementation and enhancements of the customer and producer portals.
* Coordinates and completes day-to-day Enterprise-level projects using a combination of disciplines (process, change, business and technical).
* Manages a variety of large-scale, Enterprise-wide initiatives simultaneously while serving as the single point of contact for those initiatives.
* Leads/Coordinates all aspects of projects including planning/scheduling, scope management, communication issue/risk management, resource management, procurement/vendor management, project management, integration, financial management, change management and quality management through all portions of the project and development lifecycles such as ideation/conceptualization, rationalization/prioritization, requirements, design, build/configuration, testing, documentation, training, deployment, stabilization and closure.
* Sets deadlines, assigns responsibilities/tasks, and monitors and summarizes progress of their assigned projects.
* Ensures that project results meet requirements regarding quality, reliability, schedule and cost.
* Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met; relies on extensive experience and judgment to plan and accomplish goals. Must be familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.
* Submits Project Change Control Requests when revisions to scope, schedule and/or budget are required.
* Makes recommendations to Program Managers on program-related change requests.
* Prepares Project Status Reports and provides regular status updates to Program Managers, clients, and stakeholders. Acts as a liaison between the business customer and Project team(s) by building cooperative, constructive, effective relationships.
* Conducts project meetings; tracks and analyzes projects.
* Performs administrative duties commensurate with the requirements of the organization including data gathering, metrics and reports, and manages the supporting project budget.
* Executes the successful delivery of assigned projects following established PMO and quality standards/guidelines, and provides a single point of contact for those projects. Reviews and ensures that all assigned projects are delivered within the defined scope, quality, time and cost requirements.
* Develops, models and coaches/trains/mentors the Project Management Methodology.
* Facilitates quality systems, continuous process improvement, and project-related change management in accordance with the needs of the organization.
* Assists as appropriate in the development of all Program/Project requirements (functional and non-functional) for customers; ensures the implementation of strategies and initiatives to effectively meet or exceed business requirements and customer expectations.
* Coordinates resource feedback discussions with, and provides resource feedback to, Program Leads and Program Managers.
* Manages Project-level assumptions, risks and issues to ensure clarity around the challenge, the impact and the action plan, providing direction/guidance as needed.
* Manages the largest-sized/scoped projects from concept through closure ensuring major project activities, milestones and deliverables are planned and tracked and progress is accurately reported using the standard
* Project instrumentation (project plan, status, assumption, risk and issue log, change control log, budget/estimates, resource plans, funding requests, etc.). Manages Project Plan to ensure that deliverables are on track by providing guidance to team members around assignments, tasks, priorities and timeframes.
* Drives plan refresh activities based on direction from Program Manager and input from Program and Project Leads, and updates Project Plan in alignment with the overall Program Plan.
Required Skills & Experience
* 5+ years of Project Management experience
* Experience with member/customer portal software
Nice to Have Skills & Experience
* PMI or PMP certification
* Insurance related certifications
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.