* Receive inbound phone calls from customers, answer their questions, and help solve problems
* Make outbound phone calls to insurance agents and brokers to confirm information
* Respond to correspondence and information requests by e-mail
* Perform data entry of information into our insurance-tracking database
* Gain product knowledge so you can talk about product features
* Perform other duties as assigned
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.