Job Description
We are seeking an experienced IT Technical Specialist to join our Middleware Operations team. The successful candidate will be responsible for maintaining the Middleware infrastructure necessary for the support of development teams throughout the system development lifecycle. This team has direct responsibility for supporting Enterprise Applications leveraging various technologies that include DataPower, MQ, WebSphere, IIB/ACE, Apache Tomcat, ColdFusion, and IBM cloud environments which include IBM Cloud Private and OpenShift.
Support and maintain the Enterprise-Class Middleware stack based upon IBM technologies supporting a multitude of mission critical systems.
Manage new capabilities, software upgrades/enhancements and provide direct support and consultation for application on-boarding and integration.
Provide on-call support rotation for critical systems
Troubleshoot and resolve complex technical issues related to Middleware technologies.
Collaborate with development teams to provide technical expertise and guidance.
Ensure high availability and performance of Middleware systems through proactive monitoring and maintenance.
Continuously improve processes and procedures for Middleware operations
Understand and contribute to the development of overall IT strategies
Be familiar with industry trends in technology and architecture.
Participate in team meetings, reviews, and project status reports.
Required Skills & Experience
Basic Qualifications:
Bachelor's degree in Information Systems or related field or equivalent business experience.
Solid knowledge of TCP/IP and Web protocols (HTTP, XML).
Minimum 2 years experience with AIX & RHEL.
5 years experience supporting IBM Middleware products: WebSphere, MQ, DataPower, IHS.
Minimum 2 years experience supporting Red Hat OpenShift.
3-5 years experience supporting Apache, Tomcat, ColdFusion.
Specialist level knowledge of administering IBM WebSphere / App Connect.
Previous experience administering DataPower preferred.
Experience with tools: UrbanCode, Spring Boot, and GIT.
Previous experience in designing and engineering of SO environments in a 24x7 mission critical environment.
Experience with design principles of high availability solutions leveraging technologies such as local and geographic clustering, load balancing, HACMP, and SRDF.
Red Hat OpenShift, Kubernetes experience: Understanding Kubernetes daemon sets. Troubleshoot POD startup failures. Experience creating and editing docker files and pulling images from repositories.
Previous experience supporting AWS preferred.
Nice to Have Skills & Experience
Ability to apply critical thinking and strategic concepts to solve business problems
Strong troubleshooting and problem-solving skills
Exceptional verbal, written, organizational, and interpersonal skills are essential
Previous Financial Services experience or knowledge is a plus.
Microsoft Office experience
Experience working in multi-platform environment.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.