Front Desk Associate

Post Date

Oct 13, 2023

Location

Cincinnati,
Ohio

ZIP/Postal Code

45241
US
Sep 14, 2025 Insight Global

Job Type

Perm

Category

Administrative Assistant

Req #

IMW-657732

Pay Rate

$30k - $45k (estimate)

Job Description

An employer in the Miamisburg, OH is seeking a Front Desk Associate for a direct-hire opportunity. This person will be working at a clinic that provides physical therapy, sports medicine, spine care, orthobiologics, imaging and more. Their main responsibilities will be scheduling and checking in patients for their respective appointments as well as handling messages and routing them to the correct provider. They also will be tasked with verifying patient insurance, and about 50% of the patients seen are insured by Anthem. The clinic is open 7am-6pm M-F but candidates can be expected to work 40 hours a week. They utilize NextGen as a scheduling tool, and WebPT for data and documentation, so candidates need some sort of EMR experience

Required Skills & Experience

Highschool Diploma

Great customer service

Medical scheduling and insurance verification experience

Experience using an EMR system

Nice to Have Skills & Experience

NextGen or WebPT experience

Associate's or Bachelor's degree

Experience verifying Anthem insurance

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.