Job Description
Supports the execution (scope, requirements definition, and delivery) of feature/functional enhancements within their assigned functional disciplines. Utilizes digital analytics insights to support eCommerce site strategy. Researches and identifies conversion rate optimization (CRO) opportunities, and works with cross functional partners to design, test, and implement enhancements and new functionality.
* Collaborates with Product Management peers to build and maintain prioritized product roadmap.
* Translates business requirements and customer needs into user stories and acceptance criteria.
* Coordinates across internal and external IT resources to help ensure that product features are implemented per specifications.
* Collaborates with User Experience (UX) professionals on specifications supporting the business needs.
* Ensures User Experience standards are met during the development phase of new features and enhancements.
* Maintains a cohesive vision of user experience for the development team.
* Collaborates with delivery team to maintain and communicate development schedules, statuses, and issues.
* Serves as point of contact for questions from the Development team.
* Utilizes a Digital Analytics tool to mine for conversion rate optimization opportunities on BigLots.com.
* Presents and prioritizes opportunities to cross-functional partners and manager.
* Works with business teams to obtain user acceptance of delivered features and enhancements.
Evaluates post-launch performance of new features and enhancements, to analyze ROI.
Required Skills & Experience
* Three to five years of related work experience required.
* Strong understanding of retail ecommerce and digital landscape required.
* Demonstrated skill in translating technical details for non-technical business users required.
* Demonstrated self-starter who can work autonomously and as part of a team required.
* Able to prioritize, organize, and manage work with a high attention to detail while meeting deadlines in a fast-paced environment required.
* Strong verbal and written communication skills and strong presentation skills required.
Basic proficiency in Microsoft Office or similar toolsets required.
Nice to Have Skills & Experience
* Able to collaborate with developers, UX designers, marketing, customers, and partners to solve business problems preferred.
Experience with Scrum, Agile, or Lean methodologies, JIRA, and Conversion Rate Optimization preferred
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.