Desktop Support Technician

Post Date

Aug 01, 2023

Location

Cleveland,
Ohio

ZIP/Postal Code

44114
US
Jul 19, 2025 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

CLV-641041

Pay Rate

$31 - $47 (hourly estimate)

Job Description

We are looking for a qualified Desktop/Computer Technician to install, maintain and repair computers. This person will be responsible for:

* Set up hardware and install and configure software and drivers

* Maintain and repair computers, laptops and peripheral devices

* Perform regular upgrades to ensure systems remain secure

* Troubleshoot system failures or bugs and provide solutions to restore functionality

* Keep records of repairs and fixes for future reference

Offer timely technical support and teach users how to utilize computers correctly

Required Skills & Experience

Must-haves

* 4-5 years' experience work as a computer technician deploying, maintain and troubleshooting Windows 10 PCs

* Experience utilizing Remedy

Knowledge of software like Altiris or SCCM

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.