Tier III Service Desk

Post Date

Jul 11, 2023

Location

Lima,
Ohio

ZIP/Postal Code

45804
US
Sep 20, 2025 Insight Global

Job Type

Contract-to-perm

Category

PC Technician

Req #

DEN-636334

Pay Rate

$26 - $39 (hourly estimate)

Job Description

Insight Global is seeking a Tier III Service Desk Support Engineer to work for a large agricultural client in Lima, OH. This individual will be tasked with providing technical support to the Lima office as well as handle any incoming requests regarding assistance and troubleshooting fot PC's and tablets. Additionally, this individual will be setting up AV equipment and assisting with any issues that occur on the spot. This client is a Windows shop nationwide, so Windows OS experience is a must. Additionally, this individual will be setting up AV equipment and assisting with any issues that occur on the spot. This will be a 5 month contract with likely extensions and has a flexible work schedule. If you are interested, please apply today!

Required Skills & Experience

- Bachelors or Associates Degree in an IT related field

- 3+ years of experience with Network Infrastructure (VMware, SCCM)

- The ability to provide hardware support with conference room equipment, computers, tablets, reinstalling drivers, soundcard issues, pc's, printers, etc.

- Expertise in Windows OS (Outlook, TMG, IIS and Windows servers)

- Experience administering cloud-based IT environments

Nice to Have Skills & Experience

- Network + or ITIL Certification

- Local to Lima, OH

- Experience working in the agriculture industry

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.