Software Support Technician - Ohio

Post Date

May 23, 2023

Location

Westerville,
Ohio

ZIP/Postal Code

43081
US
Sep 15, 2025 Insight Global

Job Type

Perm

Category

Computer Engineering

Req #

OCC-626012

Pay Rate

$67k - $85k (estimate)

Job Description

A large electrical company is looking to hire a Software Support Technician for their Columbus, OH location. This person will be supporting the Digital Services team with validating equipment, preventative maintenance and troubleshooting of software. This team is responsible for supporting current customers with equipment and maintaining a long-term relationship. This person needs to have knowledge and experience troubleshooting software applications, as well as hardware configuration experience. Travel is required for this role and will be up to 70%. A company car and credit card will be provided for travel.

Required Skills & Experience

2-3 years of software support experience

Onsite experience with troubleshooting and maintaining software applications

Strong communication skills - ability to keep stakeholders informed and build client relationships

Associate's Degree in Electrical Engineering or Computer Science

Comfortable with 70-90% travel around the Columbus, OH area

Nice to Have Skills & Experience

Experience with software management (SCADA, HMI, PLC, or BMS)

Background or knowledge in the electrical field

Military experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.