Secret Desktop Support

Post Date

Aug 21, 2023

Location

Columbus,
Ohio

ZIP/Postal Code

43213
US
Jun 23, 2025 Insight Global

Job Type

Contract

Category

Desktop Support

Req #

CIN-645520

Pay Rate

$32 - $48 (hourly estimate)

Job Description

An employer in the Columbus, OH area is seeking a Jr. Journeyman for a long term contract opportunity. This person wil be responsible for supporting day to day remote technical aspects of operational data to support diagnostic issues to determine the root by applying industry knowledge and technical expertise to create a solution. Breakdown of day to day responsibilities: 20% mentoring and leading the team of 5, 20% troubleshooting relative issues, 50% service desk support and 10% other (i.e meetings, reporting, etc.).

Required Skills & Experience

Secret Clearance

2+ years of experience in help desk/ticketing/NOC/troubleshooting

Experience working with Remedy or ServiceNow ticketing systems

Sec+ or CompTIA or similar

Bachelors degree or related experience in lieu of (4+ YOE)

Nice to Have Skills & Experience

Master's Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.